Frequently Asked General Questions

Why should I host my ASP.NET web application at Outsource Information Systems?

Outsource Information Systems specializes in serving Microsoft Web Applications

Other hosts devote large amounts of resources to Unix based servers while we strictly work with Microsoft technology. This means that you can rest assured that our technicians are always up-to-date on the latest by Microsoft.

Our Servers strictly serve Microsoft Web Applications

Our Servers strictly serve Microsoft Web Applications. (No PHP, Perl etc.) This ensures that your ASP.NET Web Applications have unrestricted access to the core components of IIS and Windows Server 2003. By only serving Microsoft Web Applications we can ensure greater uptime and faster output by voiding internal IIS conflicts and slow-down that usually occur when serving multiple scripting and programming frameworks. Our Servers strictly serve Microsoft ASP/ASP.NET Web Applications.

Generous Resources
Our Tier 1 plan with over 10GB of transfer/month will allow you to serve over 1,000,000 regular asp.net pages every month! That's a LOT of page views! With our Tier 1 plan we also give you enough storage space to store over 20,000 regular asp.net web pages! That's a LOT of space! If you need more, we have plans to fit your needs!

We Give You Complete Control
HelmT Control Center provides a complete automated Web Hosting environment allowing you to receive Instant Setup of common Web Hosting features. While some web hosts take days to set up your additional features, we give you what you need in real time! Instantly!

Easy Monthly Payments
Some web hosts demand you pay 1 full year in advance costing you Hundreds of dollars up front! Here at Outsource Information Systems, we understand that may feel more comfortable paying monthly, so we give you that option!

Competitive Pricing
Our plans start at only $9.95 a month! That's less than $0.35 a day!

$0 Activation Fee
We value you as our client! It's our pleasure to get your account set up fast - and at NO addition cost to you! Only pay for your first month!

100% Money Back Guarantee
We are so confident that you will love our services that we offer each and every client a 30 Day 100% Money Back Guarantee

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None of the standard plans fit my needs. Do you offer custom plans?

At Outsource Information Systems, we understand that your needs may be out of the realm of our standard plans. For this reason we do support custom plans. Simply contact our sales department with an explanation of your needs. For more information on how to contact Outsource Information Systems, please visit our Contact Page.

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How can I contact at Outsource Information Systems?

We can easily be reached by email or phone. For more information on how to contact Outsource Information Systems, please visit our Contact Page.

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Do you provide 24 hour customer support?

Yes, we do provide 24 hour customer support. Please see our Contact Page for more information.

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Do you provide phone support?

Yes, we do provide phone support. Please see our Contact Page for more contact options.

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Do you provide domain name registration?

We recommend all clients to register their own domains at www.directnic.com. DirectNIC specializes in domain name registration and provides you complete control over your domain name. The cost is only $15.00 per year and we will more than happy to help you get setup at DirectNIC if needed.

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Do you provide a discount for non profit organizations/schools/universities?

We will gladly provide a 25% discount for all non profit organizations, schools, universities etc. Please contact our Sales Department.

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Are you a U.S. Corporation?

Yes, we are a U.S. Corporation based out of Huntington Beach, CA.

Outsource Information Systems
8105 Dartmoor Drive
Huntington Beach, CA 92646 US

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Frequently Asked Billing Questions

What are my payment options at Outsource Information Systems?

You can pay securely with Visa, MasterCard, American Express or Discover Card. You can also pay by Check or Money Order. Please contact our Sales Department for further information.

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How long will it take to get my account set up at Outsource Information Systems?

Accounts are normally set up within 1 hour, or after your information has been verified.

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How often am I billed?

You are billed once a month on the anniversary of your initial sign up date. You can review all invoicing/upcoming payments by using the billing module in your control panel.

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Frequently Asked Technical Questions

Do you support PHP, Java, Per etc?

Our Servers strictly serve Microsoft Web Applications. This ensures that your ASP.NET Web Application have unrestricted access to the core components of IIS and Windows Server 2003. By only serving Microsoft Web Applications we can insure greater uptime and faster output by voiding internal IIS conflicts and slow-down that usually occur when serving multiple scripting and programming frameworks.

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I use Visual Studio.net - What files do I need to upload to my site?

You will need to place all .NET .dll files in the bin directory in the root web directory of your site. (wwwroot/bin/*.dll)

You DO NOT need to upload any .vb, .cs, .vbproj, .csproj, .webinfo, .resx, .sln, .suo files.

You DO need to upload .aspx, .ascx, Web.Config, Global.asax files.

Can I use .Net .DLL files?

Yes - you are allowed to use an unlimited amount of .NET .dll files. You will need to place all .NET .dll files in the bin directory in the root web directory of your site. (wwwroot/bin/*.dll)

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